基于认知心理差异的用户体验量化方法研究

Studies on the Quantitative Method of User Experience Based on the Cognitive Psychological Differences

  • 摘要: 针对食品包装用户体验的度量方法, 提出了基于认知心理差异的用户体验度量模型. 将食品包装的用户体验作为一个流动变化的系统过程, 最终的度量结果由认知结果与差异结果构成, 认知结果反映用户对食品包装的实际认知, 差异结果反映用户期望与实际感知之间的差距. 通过度量模型找出造成用户认知差异的主要影响因素, 为食品包装后期改进提供帮助.

     

    Abstract: For the measurement method of  user experienceof food packaging, a measurement model of user experience was proposed based on the differences in cognitive psychology. The user experience of food packaging was considered as a flowing systematic process, the last measuring result consists of the cognitive result and the differences result, the cognitive result reflects the user’s perception of the actual perception of food packaging, the differences result reflects the gap between user expectations and the actual perception. The main factors causing the user cognitive differences were identified based on the measurement model, which can provide help for later improvement of food packaging

     

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